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Frequently-Asked Questions

1. How can we guarantee quality?

   Always a pre-production sample before mass production; Always final Inspection before shipment. In the development stage, a complete test specification at all levels was strictly designed and a rigorous test plan was formulated for the development and verification of the whole vehicle. The development test includes: structural durability, system function matching, performance development (power, economy, safety and NVH), passive safety, environmental adaptability, reliability and other categories. After the mass production of the order is completed, we still need to carry out the whole vehicle factory inspection before handing over to the warehouse, and the warehouse also needs PDI (Pre Delivery Inspection) inspection to finally receive the car and wait for the final shipment. We have a very complete inspection mechanism to ensure that each product meets the national automotive standards.

2. Do you have the products in stock?

   Most products are to be produced according to your order including samples. Large quantities must be produced according to orders, and small quantities can be consulted by salesmen.

3. What can you buy from us?

    Electric vehicles of Chinese brands and other brands. Our product line is very complete, and we cooperate with major automobile companies in China.

4. Why should you buy from us not from other suppliers?

    Service: Parts Express Service is provided Online and Offline Technical Consultancy is provided Flexible Logistic Solution Provided In time Response and On Time Delivery.

5. What’s the delivery time?

    It usually takes about 35 working days to produce an order from MOQ to 40HQ container or RO-RO shipment. But the exact delivery time might be different for different orders or at different time.

6. Can I mix different models in one container?

    Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

7. What's your warranty term?

    We offer different warranty time for different products. Please contact us for detailed warranty terms.

8. Will you deliver the right goods as ordered? How can I trust you?

    Yes, we will. The core of our company culture is honesty and credit.

9. What is your payment?

    Payment Currency: USD, EUR, CNY, RUB;

    Payment Type: T/T;

10. What is your shipping terms?

      Delivery Terms: FOB, FCA, CFR, CIF, EXW, CIP, Express Delivery

11. What services can we provide?

     Customer visit or car inspection full reception service, Product samples or accessory services, etc.